Page 459 - Compendium of UGC Regulations 1957-2023

Regulations pertaining to Credits, Academic Programmes and Award of Degrees:

(v) There shall be an observer for each of the Examination Centre appointed by the
Higher Educational Institution and it shall be mandatory to have observer report
submitted to the Higher Educational Institution.
(8) The Learner Support Centres, within the territorial jurisdiction, may also be used as
examination centres provided they fulfil the criteria of an examination centre and it
shall be mandatory for the Higher Educational Institution to mention the name and
place of ‘Learner Support Centre’ and of ‘Examination Centre’ on all the certificates or
mark sheets issued to the students.
(9) The Higher Educational Institution shall make a mention in the mark sheet and degree
about the mode of delivery i.e. Open and Distance Learning and the photograph and the
Unique Identification or Aadhaar number of the learner shall be mandatorily mentioned
in all the documents issued by the Higher Educational Institution to the learner.

(10) It shall be mandatory for the Higher Educational Institution to mention ‘Date of
Admission’ and ‘Date of Completion’ on each of the certificates (in semester or end of
the semester or end of the programme or course) issued by it.
14. Learner Support Centre—
(1) A Higher Educational Institution offering programme in Open and Distance mode
shall, within one year from the date of commencement of these regulations, ensure
that a Learner Support Centre is established only in a college or institution affiliated
to a University or in a government recognised Higher Educational Institution offering
programmes in the same broad areas having the necessary infrastructure and human
resources for offering the programme:
Provided that a Higher Educational Institution may establish a special Learner Support
Centre for imparting instruction to persons referred to in the Persons with Disabilities
(Equal Opportunities, Protection of Rights and Full Participation) Act, 1995, the
National Trust for Welfare of Persons with Autism, Cerebral Palsy, Mental Retardation
and Multiple Disability Act, 1999 and other persons in difficult circumstances, including
jail inmates:
Provided further that a Learner Support Centre shall not be set up under a franchisee
agreement in any case.

(2) A Learner Support Centre shall be the contact point or centre managed by the Higher
Educational Institution for providing academic as well as administrative support to its
learners, and shall perform such other functions as specified in Annexure X.
(3) The Learner Support Centre shall be headed by a Coordinator who shall be a regular
teacher not below the rank of a qualified Assistant Professor of the concerned College
or Higher Educational Institution and assisted by the counselors as decided by the
Higher Educational Institution.
(4) The Higher Educational Institution shall have a Standard Operating Procedure for the
smooth functioning of the Learner Support Centre which shall include functions of
the Learner Support Centres and its different functionaries, monitoring mechanism of
different services provided by the Centre, and it shall be mandatory for the Learner
Support Centre to maintain the learner data related to conduct of counseling sessions,
evaluation of assignments and grievance redressal.

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UGC Regulations