Page 462 - Compendium of UGC Regulations 1957-2023

Regulations pertaining to Credits, Academic Programmes and Award of Degrees:

Annexure I

Centre for Internal Quality Assurance (CIQA)
Objectives and Functions:

1. The objective of establishment of Centre for Internal Quality Assurance (CIQA) is to develop
and put in place a comprehensive and dynamic internal quality assurance system to provide
high quality programmes of higher education in the Open and Distance Learning mode. Its
functions would inter alia include the following:-
(i) To maintain quality in the services provided to the learners.
(ii) To ensure continuous improvement in the entire operations of the Higher Educational
Institution.
(iii) To identify the key areas in which the Higher Educational Institution should maintain
quality.
(iv) To disseminate information on quality assurance.
(v) To devise mechanisms for interaction and obtaining feedback from various Departments
or Centres or Schools in the Higher Educational Institution.
(vi) To suggest to the authorities of the Higher Educational Institution, measures for
qualitative improvement.
(vii) To ensure the implementation of its recommendations through regular monitoring.

(viii) To ensure participation of all stakeholders namely, learners, teachers, staff, parents,
society, employers, and Government in quality improvement processes.
(ix) To prepare Programme Project Report and ensure another launch of programme(s).
(x) Collection, collation and dissemination of accurate, complete and reliable statistics
about the quality of the programme(s).
Activities of Centre for Internal Quality Assurance:
2. To fulfill the above objectives the Centre for Internal Quality Assurance shall -

(i) prepare a Programme Project Report for each programme according to the norms and
guidelines prescribed by the Commission and wherever necessary by the appropriate
regulatory authority having control over the programme;

(ii) get the Programme Project Report approved by the appropriate authority of the Higher
Educational Institution and the Commission before launch of the programme;

(iii) oversee the development of Study Learning Material (SLM), integration of Information
and Communication Technology (ICT), setting up of Learning Centres and coordination
with the parent institution and relevant Regulatory authorities;
(iv) put in place monitoring mechanism to ensure the proper implementation of Programme
Project Reports;
(v) design annual plans for quality level enhancement at the level of the Higher Educational
Institution and ensure their implementation;

(vi) arrange for feedback responses from students, employers and other stakeholders for
quality related institutional processes;

(vii) develop quality benchmarks or parameters for the various academic and administrative
activities of the Higher Educational Institution;

(viii) obtain information from other Higher Educational Institutions on various quality
benchmarks or parameters and best practices;

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University Grants Commission