Page 993 - Compendium of UGC Regulations 1957-2023

Regulations pertaining to Student’s Grievance Redressal, Promotion of Equity, Anti-Ragging Measures, and
Prevention of Sexual Harassment etc.:

i. admission contrary to merit determined in accordance with the declared admission
policy of the institution;
ii. irregularity in the process under the declared admission policy of the institution;
iii. refusal to admit in accordance with the declared admission policy of the institution;
iv. non-publication of prospectus by the institution, in accordance with the provisions
of these regulations;
v. publication by the institution of any information in the prospectus, which is false
or misleading, and not based on facts;
vi. withholding of, or refusal to return, any document in the form of certificates of
degree, diploma or any other award or other document deposited by a student for
the purpose of seeking admission in such institution, with a view to induce or
compel such student to pay any fee or fees in respect of any course or program of
study which such student does not intend to pursue;
vii. demand of money in excess of that specified to be charged in the declared
admission policy of the institution;
viii. violation, by the institution, of any law for the time being in force in regard to
reservation of seats in admission to different category of students;
ix. nonpayment or delay in payment of scholarships or financial aid admissible to
any student under the declared admission policy of such institution, or under the
conditions, if any, prescribed by the Commission;

x. delay by the institution in the conduct of examinations, or declaration of results,
beyond the schedule specified in the academic calendar of the institution, or in
such calendar prescribed by the Commission;
xi. failure by the institution to provide student amenities as set out in the prospectus,
or is required to be extended by the institution under any provisions of law for the
time being in force;
xii. non-transparent or unfair practices adopted by the institution for the evaluation of
students;
xiii. delay in, or denial of, the refund of fees due to a student who withdraws admission
within the time mentioned in the prospectus, or as may be notified by the
Commission;
xiv. complaints of alleged discrimination of students from the Scheduled Castes, the
Scheduled Tribes, Other Backward Classes, Women, Minority or persons with
disabilities categories;
xv. denial of quality education as promised at the time of admission or required to be
provided; and
xvi. harassment or victimization of a student, other than cases of harassment, which
are to be proceeded against under the penal provisions of any law for the time
being in force.
(i) “Institution” means, as the context may be, a University or a college, or an institution
declared a deemed to be a University under the Act or an institution established within
a University for a particular discipline or activity;

(j) Institutional Student Grievance Redressal Committee” (ISGRC) means a committee
constituted under these regulations at the level of the University, for dealing with grievances
which do not belong to a department of the University e.g. hostels and common facilities.

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UGC Regulations